Support

How it works, and how to reach us.

Creating a memorial

Sign in with your email, then follow a few calm steps: their name and dates, the tradition to follow, a portrait, a few words. Your memorial is created straight away and you can shape it over time.

Who can see it

Public: listed in the directory and searchable by name.
Shared by link: only people with the link can find it.
Private: only the people you invite.

Tributes and gestures

Visitors need no account. They type a name and a message, or tap to light a candle, place a stone, lay flowers or offer a prayer, in wording that suits the tradition you chose. New tributes wait for your approval unless you decide otherwise, and we email you when the first one of the day arrives. Anything can be reported, and anything can be removed.

Deleting

Owners can delete a memorial at any time. It disappears immediately and can be restored within 30 days, after which it is gone for good, files included. Export everything first if you would like a copy.

Contact us

Email hello@alwaysinfinity.co.uk. We read everything, and we reply to reports about a memorial as a priority.